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Sustainable Hotels in Latin America and the United States

A Commitment to our Communities

We can not ignore the impact of urbanization and development on our environment. As global citizens, it is our duty to both contribute to organic urbanization and to preserve the ecosystem. 

We ensure that we are in compliance with all national and international legislation and standards in labor matters, municipal, tax, health, safety (risk prevention) in regards to the operation of our hotels. We take pride in being transparent and guarantee that everything is done the right way. 

Below you will find a detailed overview of our sustainability policy. In Chile, we are endorsed by the respective certifications that delivers the Servicio Nacional de Turismo SERNATUR: Sello Q y Sello S.

What is Sello Q?

Tourist quality. Guests that stay with us will receive secure, transparent, and reliable service. We are able to respond to and overcome any problem or accident while still providing high-level service. 

What is Sello S?

Sustainable tourism. We comply with global criteria of sustainability in tourism in regards to: culture, the environment and economic operation. We ensure that these criteria are reflected across our entire system.

We have a supply policy that gives priority to the use of renewable energies, the monitorization of water consumption, a waste management plan and the purchase of inputs to  local producers that are environmentally sustainable.

We take measures to minimize the noise and light contamination, also harmful compounds for the ozone layer, and other air, soil and water pollutants product of our operation.

In addition, we strongly promote recycling. We separate cartons, paper, plastic, batteries, oil and glass. Everything is stored according to its category. Anything that helps preserve the environment adds. And we want to contribute.

Our goal is to have a 100% LED lighting. Today, we have solar collector and  sanitary hot water. In addition, we have a temperature regulator, automatic climate, ventilation and luminaire control of on and offs. If we want to be really sustainable, we must give the first big steps.

We constantly care by the community in which our hotels are located, through Corporate Social Responsibility (CSR) initiatives, in areas as education, training, health, environmental sanitation and others.  We also spread the "Responsible Tourist  Conduct Code".

Because we care about the ones who are part of our company, from the administration or the hotel part, we are constantly training our people. We want them to grow in their work, and what is better than doing it from inside. Also we apply strategies to achieve a good working environment. Yes, it matters to arrive with a good mood to work and a good internal climate, is vital. In and out of our hotels, the harmony is something that characterizes us.